FAQ
π¦ How long does shipping take?
Orders are processed within 1β2 business days, and delivery typically takes 3β7 business days depending on your location.
π Do you offer tracking?
Yes! Once your order is shipped, you will receive a tracking number via email so you can follow your package in real time.
π Can I return my order?
Yes, you can return your order within 14 days of delivery. The item must be unused and in its original packaging. Please contact us to start the return process.
π³ What payment methods do you accept?
We accept secure payments via major credit cards and trusted payment providers such as Visa, Mastercard, and more.
β What if I receive a damaged or wrong item?
If you receive a defective or incorrect product, please contact us immediately at:
π§ contact@noirpaws.shop
We will resolve the issue Ψ¨Ψ³Ψ±ΨΉΨ© (replacement or refund).
π How can I contact you?
You can reach us anytime at:
π§ contact@noirpaws.shop
π +1 416-322-7836
Our support team is available Monday to Friday.