Shipping policy
At NoirPaws, we are committed to delivering your orders quickly and securely.
📦 Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays)
- Once your order is processed, you will receive a confirmation email with tracking information
🌍 Shipping Time
- Estimated delivery time: 3–7 business days depending on your location
- Delivery times may vary during peak seasons or due to unforeseen delays
💰 Shipping Fees
- Shipping costs are calculated at checkout based on your location
- Free shipping may be offered on selected promotions
📍 Shipping Locations
We currently ship to most countries worldwide. If your location is not available at checkout, please contact us for assistance.
📦 Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real time.
⚠️ Delays & Responsibility
While we strive to meet all delivery estimates, NoirPaws is not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Incorrect shipping information provided by the customer
❗ Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided at checkout.
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at:
📧 contact@noirpaws.shop
We will work quickly to resolve the issue.
📍 Contact Information
NoirPaws
134 Hammerstone Cres, Thornhill, Ontario L4J 8B2, Canada
📞 +1 416-322-7836
📧 contact@noirpaws.shop